Teacher expense telling me I am not eligible that I already said I had 0 expense

[kilred70]

if I enter it under myself, it takes and says I am eligible.  But my wife is the teacher!  I tried tech support and they were supposed to fix this but I never heard back from them.

[xmasbaby0]

Are you filing a joint return?   Are you seeing your spouse's name on various screens for income and the teacher expenses?

Is this the one you are having trouble with?

TEACHER EXPENSES

Go to Federal>Deductions and Credits>Employment Expenses>Teacher (Educator) Expenses

[kilred70]

filing jointly.. been taking this deduction for as long as I have been using Turbotax

And yes.. that is the right place. 

It takes it if I enter under my name.. but if I use my wife it says not eligible and the reason why is that I stated I had $0 teacher expense.. so it is just a loop.

It also populates the amount in the Job Expense for Income W2 , which states specifically that it is NOT for this type of expense.

[cprisby]

This does not work for me either.  The generic descriptions that people leave here don't help me.  Can I call somebody?

[ee-ea]

@cprisby 

You can speak to a person, you just have to go through the procedure to do that. You can get TurboTax support contact information, including phone numbers, at this link: https://turbotax.intuit.com/support/contact/index.jsp