Stuck in loop finishing 2023 state tax return

[kpremo]

I get to Let's finish state return" then click continue, review and it goes back to the "Lets finish state tax return.

[PaulaM]

Which program are you using? If you are using TurboTax online, try clearing your cache and cookies, then try the state section again. If you are using the desktop version, close out of program. Then open and allow the updates to run.
 

[CAtaxpayer2023]

I di close and relaunch the loop is still there.  Suggest you test and debug program.  It is very frustrating to have such a sophomoric error.

[jansenb1965]

I am having this exact same issue.  What is the fix?

[SharonD007]

Try clearing your cache and deleting your cookies. Review the TurboTax Help article How to clear your cache and How do I delete cookies? for specific instructions for your browser. Also, reboot your computer.

You can also try the fix in this TurboTax Help article for your state taxes: How do I fix looping in federal review in TurboTax Online?

If you still need assistance, reply back to us.