Start a new second return

14 replies
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I'm using Desktop PC. Want to start a new second return for a family member. There is no menu drop down, not menu bar at with File to start a new return. No menu bar at all.

javrugtman

VolvoGirlAnswer

Level 15

I found the 2025 filing ! Opened and all seems good.

Thank you so much for your help.

Reply so I can see the icon for 'thumbs up' to respond... you deserve it.

Regards....

Glad you got it working. Post back with any more questions.

xmasbaby0

Level 15

If you have correctly downloaded desktop software, you should be able to open the program from your own hard drive, and go to the top of your computer screen to the word "File" and then click on New Tax Return to start a return for another family member.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

javrugtmanAuthor

Level 2

After login, screen shows the taxes I filed yesterday and nothing else. It does not show a File drop down menu.... anywhere.

I reloaded TT Desktop/PC earlier and nothing different is seen.

VolvoGirl

Level 15

Does your version look like my screenshot above? With a top blue banner and the menu items going across the top? You don't have to log in to the PC Desktop program. Sounds like you might be in the Online browser version. The Online version has the tabs going down the left side in a black or grey column. Did you have to pay again to file the first return?

I see people all the time that have bought the Download Desktop Software but then somehow ending up using the Online version and didn't know it. If that happened to you, you can move your Online file to the Desktop program and continue without paying for Online or needing to reenter your info.

If you started in the Online version you can switch to the Desktop program and continue without paying for Online. How to switch…….
https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

MinhT1

Alumni - Intuit

If you are using TurboTax Desktop, you can start a new return by clicking on Start a new return on the Welcome page of TurboTax, or by clicking File on the top of your screen, then New Tax Return.

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