Issue with IL EITC Not allowing me to e-file

[broyae4281]

I'm trying to e-file my IL return, and it's making me fix my IL return. I select that button and it says check this entry. Schedule EIC: IL EITC box should be checked. It won't let me e-file without checking this box. 

Illinois Expanded EITC Qualifications Questionnaire Smart Worksheet

If you do not qualify for the federal EITC, but do qualify for the Illinois EITC, check this box and

complete the Illinois Expanded EITC Worksheet below.

However, I do not qualify for the Illinois EITC as a retiree with no earned income from employment. Please advise. 

[LaShaunA3]

If you are still having an issue with the state tax worksheet, try deleting the state and starting over. It shouldn't take long to get all the information back for the state because most of the data feeds from the federal screen. 


Troubleshooting State Issues 


How to delete state tax return


If this doesn't resolve the issue, let us know.

[broyae4281]

I deleted and re-entered the IL tax portion. I'm still getting the same error. Please escalate this to someone that can actually troubleshoot the error. Thanks.