How do I fix the error on my California worksheet for primary residence? It won't save.

[Cfreeze]

The California Information Worksheet cannot be deleted. This is an issue that was supposedly addressed and resolved on March 5th.

[chanley008]

I'm having the same issue as well. Called support twice and both saying it's a software issue creating a loop.

[Cfreeze]

Been going back and forth with TurboTax for 3 weeks. I found the best solution imaginable.. Immediate resolution.. go use H&R Block free online filing. Took me 15 minutes and everything was done. 

[chanley008]

Unfortunate, but I may need to do the same...it's a shame, been with TurboTax for many years.

[wewewdqa]

The said form cannot be deleted.

[jnicol135]

Has there been any update on this glitch? I've been having the same problem for weeks and no the customer service reps were not able to help me.

[sxl94555]

I have the same issue,  I finished the CA tax but can't  e-filing because of that.  When does the software bug being fixed? noticed many people has the same problem, no one try to fix the software.

[riverrat2]

I am having the same problem with Turbo Tax Deluxe. I've been trying to submit taxes for over a month and cannot click and save the Principal Residence-Yes button in either the error section or when I go to the form itself. It also doesn't give me the capability to override.

When I try to press on the links that are posted in this forum for more information from Turbo Tax it says Access Denied.

When is this going to be resolved and how can I file my taxes? It is April 2nd.

[Cfreeze]

Use H&R Block. I spent 3 weeks trying to resolve this issue with TurboTax. Took me 15 minutes to file with H&R Block. Got my return in a couple of days.

[Cfreeze]

Use H&R Block. 

[riverrat2]

@Cfreeze  wish I could. Unfortunately, my taxes are pretty complicated and I really don't want to have to transfer all the forms and info. :( 

[Cfreeze]

Well I wish you luck then. I spent about 8-10 hours cumulative time on the phone with them. Every time it was like it was the first time they had never heard of anything like this. My advice is to carve out some time to load the forms into H&R Block. It’s been almost a month.

[sxl94555]

Unfortunately, I have paid $140 for this software already, transfer to HR block, it will cost more. Such a headache, only one step away to e-filing.

[perezelijah03]

IT'S FEBRUARY 2022 AND THIS CALIFORNIA WORKSHEET IS STILL BROKEN

[villaltadebbiel]

this link does not work.  I am still having the issue.  I cannot e-file because of the address error