I filed my taxes through turbotax, but I didn't see a way to pay what I owed. So, I paid my balance directly through the irs. Then, turbotax charged my bank account again, for the same amount I already paid. Should I dispute the extra, identical charge through turbotax or my bank? Thanks!
You'll need to sign in or create an account to connect with an expert.
My guess would be through the bank, since they issued the card and it is to them that you pay the bill.
I tried to pay fo the State tax software so I could file electronically, but always got stuck on the 'how to pay' page. Ultimately I printed the state return and sent via the USPS and filed the Federal separately, via e-filing with no issue. My guess is that TTax either has poorly designed software or doesn't want to make it easy to get an answer (I waited over 5 hours when I had a different question). I would dispute it through the bank because they wiull also have the initial payment.
Thanks for the reply! I'll try the bank tomorrow morning.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
mbdowty
Level 1
mpiseter
New Member
David267
New Member
llpiii
New Member
vward80
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.