Cannot enter 1098 data...

[tonypalmer]

When trying to enter my son's education expenses, I get to the attached screen and Tuition and Enrollment Fees are prepopulated at $0. When I click on the "Tuition and enrollment fees" link, the popup says "Note: You entered the number in earlier." but I did not. I was never prompted to enter data from our 1098-T. Any good reason why it won't let me enter that data?

Thanks in advance.

Tony.

[AnnetteB6 · Accepted solution]

Start by going to the Education section of your return using these steps:  

• On the top row of the TurboTax online screen, click on Search (or for CD/downloaded TurboTax locate the search box in the upper right corner)
• This opens a box where you can type in “education” (be sure to enter exactly as shown here) and click the magnifying glass (or for CD/downloaded TurboTax, click Find)
• The search results will give you an option to “Jump to education”
• Click on the blue “Jump to education” link

Then, if you are not prompted to enter your 1098-T, go through the entire education expenses section of your return until you reach the screen titled “Your Education Expenses Summary”, then follow these steps:

• Click Edit next to the student name.
• On the screen titled “Here’s your Education Summary”, click Edit beside Tuition.
• Enter the information from your Form 1098-T.

@tonypalmer

[tonypalmer]

Thanks Annette,

I appreciate your help. Here's what's funny: I went through the education section multiple times and NEVER got to the point where I could edit tuition and add in 1098-T data, until I realized by accident that a single answer was the culprit. I'll post screenshots here in case anyone else has this experience:

while it was set to "No", I never saw the option to edit tuition at the end of the section. When I changed it to "yes"  the prompts changed.

At this point I was able to enter the 1098-T data at the end.

I think  a question at the beginning of the section, like "Did you receive a 1098-T" might be more helpful than a question with no context in the middle of the section. Further, prompting me with "You entered that data in earlier" when I in fact had not (see my first post) is also problematic, speaking as a person who has written a fair amount of code.

Thanks again for your help,

Tony.

[NYRican92]

Here it is 13 July 2020 and I am having the exact same issue. Also since I have VA disability and my daughter receives VA education funds, I did click on the "yes" option and it still doesn't let me enter the the 1098-T information.It reflects her tuition cost as zero, and this is frustrating.