Calculation of 100% income of charity donations wrong in turbo tax?

[Seltzer]

turbo tax limiting charity donation and will not permit me to override to correct their error.

[Seltzer]

And the turbotax guarantee does not cover when their errors keep you from getting the full refund you are due!

[KathrynG3]

You are correct, the accuracy guarantee will allow for penalties or interest charged by the IRS or state to be reimbursed.

Please check the input to verify that all donations meet the criteria under the Cares Act to qualify for the 100% of Adjusted Gross Income deduction automatically in TurboTax. To qualify, the IRS clarifies that the contribution must be:

• a cash contribution;
• made to a qualifying organization;
• made during the calendar year 2020

For more information, see IRS Charitable Contributions Deductions

How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee or 100% Accurate, Exp...

[Seltzer]

They are all cash, they all qualify but turbotax limits them on schedule A and will not permit an override.  An earlier Q&A I read yesterday acknowledged that yes, Turbotax knows their program is in error but they had no date for a updated correction.  I am angry that they do not notify us that they have this error, I was about to file and just happened to spot it as my check showed 100% accurate.  I  would have lost a huge refund amount because of turbo taxes calculation error but their guarantee does not provide us any payment for their errors resulting in a lower refund or us paying higher taxes than are correct.  At a minimum they should notify all of us when they know they have an error that needed correcting so we don't file believing all is OK.