Average mortgage on home is less than 750,000, yet when I select NO, it's automatically selecting yes.

[Mark Sousa]

CAn you help me?  

I have an average mortgage balance of 742,000 on my main home for the year and I"m attempting to select NO (that is it is not any of the above...above 1 million or above 750,000) yet after I select NO it's automatically selecting yes...is this a glitch?  what other values or inputs is it taking that it won't let me select NO?  Please help.

Thanks.

[ReginaM]

I am sorry, we do not have access to your TurboTax account here on the Community Board.  I tried duplicating the problem you are having and could not.  Did you refinance your loan during the year?  If so, please pay attention to these questions while entering your 1098's:

    1.  Was this loan paid off or refinance with a different lender in 2019?

    2.  Is this loan secured by a property of yours?

    3.  Is this loan a home equity line of credit or a loan you've ever refinanced?

Make sure these questions are answered correctly.  Hopefully, that fixes your problem!

[Crosato]

I am having the same issue.  I select No,  changes my taxes due, click continue and it switches back you yes automatically.  

[KrisD15]

Select "Yes" and then on the next screen you can adjust and take the full amount of interest if you really are not limited.