No option to import itsdeductible

[kruegerkurt]

I've entered charitable contributions into my its deductible account that I have used year after year but I'm not getting any options to import from its deductible into turbo tax this year.  The accounts are the same and it's worked in years past.  The only thing different this year is doing it from my new Mac versus windows laptop in the past.

[JulieS]

Yes, you can import your charitable donations into TurboTax Online. This is how to do that:

To import your donations:

1. Open or continue your return in TurboTax.
2. In the search box, search for donations and then select the Jump to link in the search results.
3. Answer Yes to Did you make any donations to charity?
4. On the next screen, answer Yes to Do you have an account with ItsDeductible Online?
5. Your donations will automatically load as long as you're using the same account for both ItsDeductible and TurboTax. On the next screen, select which donations you want to import and select Import Now.
6. Select Continue and review your charities on the next screen.

If you make changes to ItsDeductible and want to import again, start again at step 2.

[kruegerkurt]

Thank you for this response.  I've tried this approach a half dozen times and spent time with intuit help on the phone and was asked to try this as well.  My case was elevated to a supervisor who realized this option doesn't exist and it's not possible to follow these instructions as "donations" doesn't pop up on the search and their is no Jump To link.  This looks like a software issue that doesn't provide the link between its deductible and turbotax any longer.