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In forms mode, you can review additional forms, schedules, and worksheets that aren't included in your return by searching for that form, schedule, or worksheet.
In the top left corner, click the button that says Open Form.
In the box that pops up, type the form you're looking for.
Scroll down to find the correct form, click on it, and choose Open. You should be able to see how the form is completed.
It sounds like you may have some limitations and adjustments that are reducing your itemized deductions below the standard deduction. Reviewing the Form IT-196, the Item Dedns Wks, and the ItemDedAdj (196) Wks could provide the detail you need to understand why TurboTax chose the standard deduction. In most cases, you can right click on the numbers on the field and click Data Source from the menu to figure out where the number on a particular line came from.
If you'd like, we can look at your return and see exactly what you see to help come to a resolution. The return will be scrubbed and won't include any of your personal details.
If you're using TurboTax Online:
Once you're logged in to your account and have your amended return open,
- on the left hand panel, click on Tax Tools and then choose Tools
- on the pop up window, select Share my file with Agent
- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.
- click okay and you'll get another message with a token
If you're using TurboTax Desktop:
Please reply to this message with your token so that we can further assist you. Let us know all other states that are included on the return.
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