Its Deductible not importing to Turbo Tax Deluxe on my Macbook

[bibeaud]

Its Deductible on line not importing to Turbo Tax Deluxe on my Macbook.  I keep getting an error message.  "This import was unsuccessful......Select Skip Import and we'll help you enter it manually so you can keep working on your taxes."  THIS IS COMPLETE BS.  I am glad I did not wait until closer to April 15th to start my taxes with Turbo Tax.  Please help.  And yes, I am using the exact same account for Its Deductible and Turbo Tax on the Intuit website.  

[JotikaT2]

Please see this link for guidance to resolve this issue.

[bibeaud]

i received a suggestion from turbotax to try this page but it did not work on my M3 macbook air.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/accounting-bookkeeping/turbotax-mac-conn...

i could not see nor find the file  AuthorizationClientContext.plist

[bibeaud]

if i cant get the import feature to work, are there directions to import the saved its deductible pdf file without having to manually enter every item for every charity?

[DianeW777]

It depends. If your import is not brining in your information you can add all charity donations that are less than $250 on any given date and use 501(c)(3) organizations or 50% Charities, using descriptions to combine them.

Thank you for alerting us.

@bibeaud