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Joelamb1
Level 2
February 2, 2020
Question

its deductible import error

  • February 2, 2020
  • 1 reply
  • 10 views

I'm using cd download version of 2019 TT Premier and have a Mac running Catalina OS 10.15.3.  I continually get an error when trying to import from It's Deductible.  can anyone provide an answer to the issue or how to get around??

    1 reply

    T
    TerukoL
    Level 13
    February 3, 2020

    If you get a blank screen or Internet connection error (pictured below) when attempting to import your charitable donations from ItsDeductible into TurboTax for Mac, you'll need to reset your Mac Keychain.

    Please click this TurboTax Help link, listed below, to learn more. 

    https://ttlc.intuit.com/community/bugs-and-error-messages/help/turbotax-mac-connection-problem-when-attempting-to-import-from-its-deductible/00/27325

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
      J
      Joelamb1Author
      Level 2
      February 3, 2020

      this is what I am getting:

       

      The Operation Couldn't be Completed (com.intuit.turbotax.tpskit.errordomainerror 6)

       

      L
      LakeyaLO
      Level 6
      February 4, 2020

      Please click the link below for the Turbo Tax FAQ on the error 6 message   

       

      Error 6 when logging into ItsDeductible - Community

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