TurboTax is making the wrong recommendation when it comes to itemized versus standard deduction. I am aware of the $10,000 max SALT deduction and it has nothing to do with that. If I choose the recommended standard deduction, it shows that my refund goes down by about $5,000!
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You seem to be working in the desktop version of TurboTax.
Now please check your 1040, Line 12 to confirm which deduction was posted.
If the Itemized Deduction is still greater than the Standard deduction, and posted to line 12 of your 1040, please contact us again.
I have similar issues. In Schedule A, the total itemized deduction is greater than the standard, and the system doesn't offer the option to use the itemized deduction. I also tried to check the Schedule A line 18 box to apply the itemized deduction, but the software doesn't allow the box to be checked. By the way, I am using the 2023 Mac Turbotax Premier Desktop version.
One thing you can try is to make sure your filing status is not married-separate, in which case you couldn't itemize your deductions unless your spouse did the same. @Qiu076
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