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I accidentally started child care credit form (2441) and then deleted it, but it will not let me e-file now only has option to "Fix Federal Return".

 
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1 Reply
DianeW777
Expert Alumni

I accidentally started child care credit form (2441) and then deleted it, but it will not let me e-file now only has option to "Fix Federal Return".

There are a couple of things to do to remove the error.  First is to make sure your form is deleted and next clear any debris in the background. Once you have completed these actions try to e-file again.

 

Next, to be sure your Form 2441 is deleted you can use the link below to assist.

  • If you're using TurboTax Online software and need to delete a form, click here.
  • If you're using TurboTax Desktop software and need to delete a form, click here.

In this situation, first please try clearing the cookies and cache.   It handles many issues that seem nonsensical on a regular basis with online activity. 

  • Close your TurboTax return first.

Watch to be sure you are selecting 'all time' as example.  Do not use selections like 'last hour' for those browsers that give  you options.

Once this is complete open your return and try again.

 

If you are using TurboTax Desktop, save your return, then at the top select Online, then Check for updates.

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