Please explain how to resolve the bug when using Turbo Tax online to enter a Right of Repayment deduction so that it is not reflected as unemployment and is correctly reflected on the appropriate tax forms as a deduction?
I have refunded more than $3K in 2024 for LTD benefits paid out and reported as income in 2023 and 2022. This is over $40K and I want to make sure it is captured correctly. Others reported a software bug for this issue going back to 2021 and were unable to correct it. It appears the issue may still not be resolved. Please advise.
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The claim of right repayment has worked in TurboTax for many years. Please use the steps below to enter your income reduction.
Taking the Income Reduction in TurboTax
I have followed the steps outlined and the deduction entry then shows as a negative amount under "unemployment" income. This is the reported bug. How can the entry under unemployment income be removed while still reflecting the correct deduction?
When I enter a Claim of Right Repayment as DianeW777 has outlined, I do not see a negative amount under "unemployment" income. Instead, I see an Itemized Deduction on line 16 of Schedule A noted as Claim Repayments.
If you are still seeing an incorrect entry on your return, I would like to take a deeper look at this. However, I need a diagnostic file, which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:
TurboTax Online:
1. Sign into your online account.
2. Locate the Tax Tools on the left-hand side of the screen.
3. A drop-down will appear. Select Tools
4. On the pop-up screen, click on “Share my file with agent.”
5. This will generate a message that a diagnostic file gets sanitized and transmitted to us.
6. Please provide the Token Number that was generated in the response.
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