Today I ran into the same bug reported here:
2 phone conversations resulted in no fixes, and seemingly no awareness of the issue. The advice I got was to put incorrect dates into Form 8936.
There are also other forum threads on this same issue.
I was told a supervisor would call me back but not when.
This has already taken way too much time and been very frustrating.
When will we see a fix in the online software?
You'll need to sign in or create an account to connect with an expert.
There was an update on Friday that resolved this issue. If you are using TurboTax Online, the program updates automatically, just open the return, go through anything that may have changed and file the return.
If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".
If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.
There was an update on Friday that resolved this issue. If you are using TurboTax Online, the program updates automatically, just open the return, go through anything that may have changed and file the return.
If you are using TurboTax Desktop make sure all updates have been run on your program. You can do this by clicking on "Online" in the black bar across the top of your TurboTax screen. And then select "Check for Updates".
If you have any additional questions or information regarding this please return to TurboTax Community and we would be glad to help.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
rpwarburton5667
New Member
frank9
New Member
gpshslax
Level 2
vkconway1
Returning Member
user17721087426
New Member