"Available now" Bug

alanste · ‎February 14, 2026

When will Turbotax fix the bug that shows "Available now" instead of the value in the Wages & Income and Deductions & Credits pages? My particular application is the desktop for Mac.

MonikaK1

I have been using the Desktop version for Mac and have not encountered this issue. Which Desktop version are you using (e.g., Deluxe, Premier, Home Business)?

In order for us to troubleshoot this issue, you can send us a “diagnostic” file that has your “numbers” but not your personal information. If you would like to do this, here are the instructions for TurboTax Desktop for Mac users:

From the black bar at the top of your screen, select Help
Click Send Tax File to TurboTax Agent
Click Send on the message that pops up
TurboTax will create a "sanitized" copy of your return information with no personal info
Post the token number here in this thread. If it appears with a dash or other character, include the character as well.

We will then be able to review your file to see what you are seeing, and we can determine what is going on in your return and provide you with a suggested resolution.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

alanste

I am using Deluxe. Tax file has been sent. Token number is [phone number removed]3171. Also, just as a FYI, I'm seeing this issue on my two Mac computers and also my MacBook Pro. All using the same Deluxe version that I downloaded.

Thank you for your help.