If your bank isn't one of the logos listed, you will need to type in the name of your bank in the search box above the logo'd banks. As you start typing it in, TurboTax will attempt to search a list of supported banks or brokerage firms. If your bank isn't coming up then you may have a bank we don't import from. if your bank does show up as you type, use the keyboard down arrow to go down and select the name in the drop down. Then hit tab. Choose continue at the bottom to get to the import login screen.