2424801
You'll need to sign in or create an account to connect with an expert.
It worked for me and I didn’t have to pay for Max benefits
I just tried that
How did you fix this?
There was an update with available information on this today. The IRS is rejecting returns with this code because they believe you or someone on your return had insurance through the marketplace. Since you did have insurance through the marketplace in 2019, you may still just be on their list.
You can try to enter $1 for the 1095. This will not affect anything on your return, but having the form there may get the IRS to accept your return. To do this take the following steps:
Let me know if this works.
[ Edited 02/16/22| PST]
Hi, after being rejected twice I tried this method (also putting in 0 for C) and this worked for me, its been accepted. Thank you for the solution.
@DaveF1006 this advice worked! I was rejected so many times and finally seeing “accepted” made me do a double take! Thanks for this tip!
WHY??????????????????????????????????????????????? I AM GETTING SEVERAL ANSWER THAT DO NOT GIVE A RESOLUTION AT ALL!!!! WILL NEVER USE YOU AGAIN!
I HAVE HEALTH INSURENCE SINCE I WAS BORN!!! SO WHAT IS YOUR EXCUSE BECAUSE WHAT YOU ARE TELLING DOES NOT APPLY TO ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
If you have e-filed your return and gotten an IRS rejection code F8962-070, it could be because there is a partial entry in your return or because they have information from Healthcare.gov about Marketplace insurance and are looking for a 1095-A on your return to match their records. This might be because you or someone on your return began an application for insurance but did not actually enroll or for some reason Healthcare.gov erroneously has something connected to a social security number on your return. Forms 1095-B and 1095-C do not need to be filed and should be kept with your tax records. Please do not enter their information into TurboTax.
When our interview section Affordable Care Act (Form 1095-A) for the Marketplace insurance reaches the screen Did you receive Form 1095-A for your health insurance plan? it will default to "Yes". If you select "No" and Continue, it will not generate any Form 8962 information into your return. If you come back, it will default to "Yes" again, but it remained the "No" you selected until the time you came back into the area. This is as it should be.
In TurboTax Online, to be sure there is not a partially completed form in TurboTax, please check here to delete the form from your return. This will delete both the form and the entries. Please check for any Form 1095-A and also Form 8962.
If you have already checked online at Healthcare.gov for 1095-A information and do not find what you need, you may wish to call them and see if there is any reason they would have told the IRS to expect a Form 1095-A. You may reach them at:
1-800-318-2596
(TTY: 1-855-889-4325)
Available 24 hours a day, 7 days a week (except holidays)
Once you have resolved the Healthcare.gov information, the IRS should accept your e-file. In the past, they would accept the e-file but then route the returns with Marketplace questions for special processing that caused significant delays. This way the issue can be addressed and your e-file should not be further delayed after it is accepted.
For more information, please see this TurboTax Help article IRS rejection code F8962-070
If you have a different rejection code, please post it here and it will help us investigate.
Did you receive your refund or did it get delayed. I’ve tried filing mine today and it keeps getting rejected as well. I received my 1095 c I’ve never had a 1095 A because my insurance was always through my employer.
Did you receive your refund or did it get delayed. I’ve tried filing mine today and it keeps getting rejected as well. I received my 1095 c. I’ve never had a 1095 A because my insurance was always through my employer.
If your return is Rejected, the IRS will not process your refund.
Please try the suggestions above from @DaveF1006 to see if this will resolve the Rejection:
There was an update with available information on this today. The IRS is rejecting returns with this code because they believe you or someone on your return had insurance through the marketplace. Since you did have insurance through the marketplace in 2019, you may still just be on their list.
You can try to enter $1 for the 1095. This will not affect anything on your return, but having the form there may get the IRS to accept your return. To do this take the following steps:
I did not receive ACA insurance. I did not receive a 1095A. I keep marking turbo tax that I did not receive a 1099A but it changes it back to received a 1095A form. I cannot file electronically because it rejects my return. I think this is a problem with turbo tax software. I do not want to mail my return. It will take forever to get my refund. Any ideas.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
munozmm23
New Member
keenerbp
New Member
barbaramays333
New Member
yomareba
New Member
jscooley
New Member