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Why is TurboTax requiring me to fill out Arizona Form 310 (Credit for Solar Energy Devices) when I did not claim such a credit this year?

During the Review of my Arizona taxes TurboTax is saying that I need to fill out Form 310: Line 1 even though the rest of the form in the preview is blank as I have not installed solar energy devices on my home.  Do I just put my address in even though I do not expect a credit or do I wait for Intuit to fix the software?
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4 Replies
BillM223
Employee Tax Expert

Why is TurboTax requiring me to fill out Arizona Form 310 (Credit for Solar Energy Devices) when I did not claim such a credit this year?

Some users have reported that even though they do not choose the solar energy credit for Arizona, in the state review, they are asked to fill some fields for form 310 (Solar Energy Credit).

 

We have not been able to reproduce this issue; however, a TurboTax user has come up with a workaround.

 

When you are asked about entering the property address for the location of the solar energy property, go ahead and enter an address (any address). Then answer any other questions that you have to in order to get off the form. Enter zeros for numbers, if necessary.

 

Note, it does not matter what you enter, because we are going to delete the form.

 

To delete the form, please follow these instructions:

 

1. Finish the rest of your return , and do the Review process. After this is done (and before you file), do the following:

 

*** Desktop***

 

2. go to View (at the top), choose Forms, and select the desired form (Arizona 310). Note the Delete Form button at the bottom of the screen.

 

*** Online ***

 

2. go to Tax Tools (on the left), and navigate to Tools->Delete a form

3. delete form Arizona 310

 

 

Now you can file your return.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

Why is TurboTax requiring me to fill out Arizona Form 310 (Credit for Solar Energy Devices) when I did not claim such a credit this year?

Thank you for the reply, I was able to follow those steps and it appears as though it has worked.  It took me a second to realize that as an online user I needed to perform the second set of steps as I expected the alternative to desktop to be mobile rather than online.

 

But thank you for the help.

WO5
New Member

Why is TurboTax requiring me to fill out Arizona Form 310 (Credit for Solar Energy Devices) when I did not claim such a credit this year?

Thank you BillM223! I had the same problem and your solution worked. I was so frustrated with this, so thank you again!!!

Why is TurboTax requiring me to fill out Arizona Form 310 (Credit for Solar Energy Devices) when I did not claim such a credit this year?

Thanks!  I've used Turbo Tax for decades and never saw this before!  The fix you provided is very easy!

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