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Level 1
April 7, 2023
Question

Verifications emails ar not being sent

  • April 7, 2023
  • 2 replies
  • 23 views
when trying to log in, get my 2021 tax return, etc. no verifications are being sent

2 replies

SteamTrain
Level 15
April 7, 2023

After you log in...

Go to the lower-left window and select:

"Intuit Account"

 

Then, in the "Sign in & Security" section, double check/update what email address is being used.

 

Might need to sign out of everything before a correction or change takes full effect.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*
Level 12
April 7, 2023

@mibax For help accessing your account, please visit the link below to access the Account Recovery Request form.

 

Account Recovery Request for your TurboTax Account - Intuit

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