TurboTax "not ready" to e-file my Virginia amended return? We are in October!!

[WileyWon]

Long story...  because of a bug in TurboTax 2023 H&B, my 2023 taxes were miscalculated and I paid too much in April.   A later software update fixed the problem.  So, now I am forced to amend my returns to recover the difference.

The transmission of the amended Federal return went nicely and was accepted by IRS.  However, when I try to e-file my Virginia amended return, I get this:

"Tax Year 2023 transmissions are not available. TurboTax is not ready to process Tax Year 2023 for this return. "

What to do?

I really don't want to print 50 pages and snail-mail them to Richmond to get $170.   There must be a workaround.

[SteamTrain]

I don't know if TTX has updated or changed their list from 6 months ago (May or April), but this TTX FAQ says TTX won't/can't e-file amended VA tax returns:

Can I e-file my amended state return? (intuit.com)

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The notification you received sounds fishy though....perhaps failing to generate a more correct explanation.

[WileyWon]

Notice that the person who published that drivel didn't have the integrity to sign their name to it.

I'm in this mess because TurboTax was broken.  Now that they've fixed their mistake, they need to allow me to file my return again.   If they're telling us that they can't figure out how to do, they are lying.

[SteamTrain]

@WileyWon 

They didn't sign it because that is an official TTX issued "Help" page......though isn't any help to you, it was something vetted by some kind of TTX supervisor.

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Call Customer support during normal working hrs next week and see what they say about e-filing an amended VA tax return.  They should have the most up-to-date info on whether it is possible or not.

What is the TurboTax phone number? (intuit.com)

[WileyWon · Accepted solution]

Today I was forced to print 25 pages of my Virginia amended return, put it into an envelope, carry it to a US Post Office, and lick a stamp.   

Why? Because TurboTax programmers are too lazy or too incompetent to enable electronic filing of Virginia returns.  I've spoken with the Virginia Dept of Taxation and they are ready to accept the electronic filing.  The problem is TurboTax 2023 H&B.  Embarrassing, unexplainable, and unacceptable.

[fanfare]

" put it into an envelope, carry it to a US Post Office, and lick a stamp.   "

Generally, this is required to file on paper.

I hope you signed on the signature line.

@WileyWon