turbo tax will not let me e-file my new york state tax

[ahmednh1]

I've been using turbo tax for years with out issue, but for some reason this year its telling me that I have a tax situation in my New York return that makes it ineligible. and the reason for ineligibility is return claims a solar and wind energy credit carryover, even though I have checked my taxes multiple times and either put in 0 or leave the box blank, I still end up with the same message. and every time while filling out the solar credit section it tells me that I'm not eligible for credits, so turbo tax sees that Im not claiming anything. so why won't it allow me to e file my new York tax return? and what can I do to fix this