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Level 2

Question

turbo tax state e-file ca

Forum|Forum|5 years ago
April 13, 2021
3 replies
11 views

I have purchased "TURBOTAX DELUXE TAX YEAR 2020 WIN DOWNLOAD WITH STATE". I was able to e-file my federal returns but not able to e-file my CA state return. It wants me to purchase for the state e-file. The system seems to hang when I click the link for entering your confirmation number. It's also asking from more money for state

Level 15

You need to pay $25 to efile state. Are you having trouble paying and entering your credit card?

In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free.

Level 2

I'm having trouble paying and entering credit card info. The screen seems to hang when I get the pop up "Lets complete your purchase online". It's asking me did I already pay for this product

Level 15

Think you have to call in for help with that.

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