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nandito74
Returning Member

State Taxes

I cant go forward after (Start State Now)

7 Replies
AmyC
Expert Alumni

State Taxes

  1. Log out of your return
  2. Try one or more of the following:
  3. Log back into your return.
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nandito74
Returning Member

State Taxes

It did not work. I am working in a download TurboTax in my PC.

KrisD15
Expert Alumni

State Taxes

Did you update your program? 

 

"If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top. On a Mac, simply quit and reopen TurboTax. If there are any updates, you'll be prompted to download them."

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nandito74
Returning Member

State Taxes

I did it but it is taking me to pay. I already paid with deluxe edition 

 

ReginaM
Expert Alumni

State Taxes

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

 

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online

TurboTax mobile app

TurboTax CD/Download software

 

 

 

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nandito74
Returning Member

State Taxes

Do i have to pay for State Taxes if i already pay in amazon for deluxe + State 2019?

JotikaT2
Expert Alumni

State Taxes

It depends.

 

Are you saying you paid for the TurboTax program by purchasing it through Amazon?

 

If so, it would depend upon how you purchased the software and what was included in your purchase.  Many times, it will include 1 free state return download for the forms but not the e-file fees for the state return.

 

I recommend you go back through you purchase to clarify what was included with your purchase.

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