So sorry you experienced this issue of being surprised to find a state e-file fee. The Desktop platform of TurboTax includes one state TAX PROGRAM, but not a free state e-file. It does get confusing.
Users can always print and mail their state returns for no additional cost (except the cost of postage).
Thanks for your feedback, Kevin W.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***