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Paul131
Returning Member

SC State Taxes

When trying to file my taxes the turbo tax program will not save my bank information. 

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5 Replies
ClemsonTiger
Returning Member

SC State Taxes

FYi, I'm having the same issue.  The last update to TurboTax didn't fix the problem.

ChondelLO
Intuit Alumni

SC State Taxes

Try clearing your cache and deleting your cookies then try again. If you still have this same experience thereafter, please respond to this thread for further assistance. 

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Paul131
Returning Member

SC State Taxes

Clearing my web browser did not solve my installed Turbo Tax software issue with SC Taxes

ChondelLO
Intuit Alumni

SC State Taxes

Thank you for letting us know. For one-on-one assistance, please visit the link below for Customer Support.

 

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ClemsonTiger
Returning Member

SC State Taxes

Unfortunately, clearing the cache and cookies didn't solve the problem.  I contacted customer service and discovered the routing number and bank # used on the state return was not saved on the federal return.  Once this information was added, I was able to efile both returns.

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