Restricted from downloading desktop software

[RhondaRachel]

I pre-purchased TURBOTAX DESKTOP ADVANTAGE HOME AND BUSINESS TAX YEAR 2024 WIN DOWNLOAD for $120, but I cannot download the software.  It appears it is restricted to Mac operating system.  How do I obtain assistance with this issue?

[VolvoGirl]

2024 Turbo Tax Desktop Download System Requirements
Windows 10 or later or Mac OS Ventura 13 or later
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

Are you running Win 10 or 11 in S mode? You need to switch out of S mode.
https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-11...