3434763
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Attend our Ask the Experts event about Tax Law Changes - One Big Beautiful Bill on Aug 6! >> RSVP NOW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
RhondaRachel
New Member

Restricted from downloading desktop software

I pre-purchased TURBOTAX DESKTOP ADVANTAGE HOME AND BUSINESS TAX YEAR 2024 WIN DOWNLOAD for $120, but I cannot download the software.  It appears it is restricted to Mac operating system.  How do I obtain assistance with this issue?

posted
‎January 25, 2025 5:25 PM
last updated ‎January 25, 2025 5:25 PM
0
1
2,766
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
VolvoGirl
Level 15

Restricted from downloading desktop software

2024 Turbo Tax Desktop Download System Requirements
Windows 10 or later or Mac OS Ventura 13 or later
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements


Are you running Win 10 or 11 in S mode? You need to switch out of S mode.
https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-11...

‎January 25, 2025 5:29 PM
0
2,752
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

deniseh
tyjaha
dholt333
user17521708675
phil92

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started