Turbox Tax not saving bank information

[Gwen S]

I am trying to enter my bank information and when I get to the next screen it keep saying to edit "Account number needed" "Routing number needed".  I keep entering it but it keeps going back to the same screen.  I even tried entering it straight in the form instead of the step by step but it still doesn't save it.  Is this an issue that TTax is working to resolve?

[SweetieJean]

Is it a US bank?

[Gwen S]

yes...someone had a similar post and help me with what they found to work.  I followed their suggestion and finally go it to work.  It has been very frustrating.