TT Virginia and other state download doom loops

[dhoran3000]

So many of us have exactly the same problem.  Frustrating and difficult to believe.  Never a problem before. The only "positive" thing I can say is that I filed for a refund of $40 (wrongly charged) and got it within a few days.  When I bring up TT now to look at the state download option, it seems to assume I have already downloaded the VA state when it has not been downnloaded (look in "forms" and find no state forms below federal). Any further attempt to download a state right now will result in a $40 charge.  Here we go "loopdy loop" again.

Doug H.

[Anonymous_]

Thank you for posting.

Hopefully, the issue will be resolved within a week or two.