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Several states do not have a state income tax. So these states will not show up in certain drop down lists. Leave boxes 15, 16, and 17 blank when you enter a W-2 for these states.
Alaska, Florida, Nevada, South Dakota, Tennessee, Texas, Washington and Wyoming
No. You don't have to file by mail if you live in a state with no income tax. As xmasbaby0 mentioned, leave boxes 15,16 and 17 blank. That should take care of the error message and you should be able to e-file.
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