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What state are you working with? Please respond for further assistance.
New York
You need to make sure you don't have a duplicate W-2 form in your program. You can see the forms in your program by following these steps and delete a duplicate W-2 form if you see it:
Find the form or schedule you want to remove in the list and click on the delete icon to remove it.
IF that doesn't work, I suggest you delete the state return and start it over. You will see an option for this when you enter the state routine in TurboTax.
Yes, I did. I even tried to clean the browser cache before delete W-2 and re-entered, then deleted state and started again. Didn't fix the issue. I have even shared screen to have Turbo Tax tech going through all my forms, they couldn't fix it. The only solution is to put 0 for state withholding... I have spent too many hours on your bug and I don't want to waste more of my time now.
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