Error message Invalid Agency Id. Cannot e-file LA State Partnership Return

[Tree Hugger]

CassLO,

Thank you for your suggestion and steps to e-filing Louisiana Partnership returns for 2019.

I uninstalled and reinstalled the TurboTax Business 2019 from the Intuit site. 

My one question, "Did the new version include the latest version of the Louisiana Partnership software?"

After the installation, the software checked for any updates and declared that it was up to date.

Then the first attempt of several attempts was made to e-file the Louisiana Partnership return. It failed with the same errors all of us are experiencing. 

My next step was to connect with the support link you provided, then I called and one of Intuit's experts called me back. We spent about 1 hour on the phone and I review all the forms looking for any agency double letters that may have been missed described cryptically in the error message we have all seen. My support person got a screenshot of the error message off my screen and elevated the support to the next level. 

She sent a survey which had to be negative because there is no solution to date. 

Hopefully, someone is looking at it on Intuit's end at this time. 

This has cost me much more time than I have available to spend at this time.

I do appreciate, your attempt to help and the support person who attempted to help as well. 

Thanks again. 

[RobertGolden13470]

Thanks for all your work on this.

I can only imagine the time it took to find the support person and walk them through this.

TT thinks they never make mistakes and don't like to hear from their users who find them.

(I had a prior bad experience with the KY module some years ago.)

Thanks to you we are closer to a solution of this one!

[rtfletcher]

I'm receiving the exact same error code when trying to electronically file federal and Louisiana at the same time. I was able to file the federal return electronically when filing it by itself. I received the same error when attempting to electronically file the Louisiana return. At least we have some time before the Louisiana return is due, but it sure is frustrating to pay so much for something that doesn't work and then doesn't appear to be being addressed by Intuit.

Since the error states "Invalid Agency ID" it makes me think that there is a filing agency ID that would refer to TurboTax that is incorrect in the program in an area which a user cannot see to correct.