Thank you for the screenshot. My colleague @KrisD15 reached out to see if we could provide any additional assistance. You stated earlier that this is for 2020. Since this is the case, you will not be e-filiing your return anyways, so there is a simple workaround. What has happened is this: for part-year New Jersey returns, New Jersey programming requirements (which is mandated by the state), requires the W2s to show the state abbreviation code NJ (for New Jersey). If that code is not on your W2, (or not input into the system on the W2 screen on the Federal Income section), it is probably why New Jersey is not picking up the income.
Here's what you'll do: game the system. You will need to add the NJ code on the W2, and do not worry that there is no state ID number. You will be mailing in the return anyway, so it doesn't need to pass e-file diagnostics. (If it did, you might need to ask the employer to re-issue the W2 to show the amount paid to New Jersey). In addition, verify all copies of the W2 to make sure that the information was not included on another page. (Sometimes payroll processors provide 2 or 3 pages of copies of W2s, and it can appear to show repeated information, but there is actually differences in the state/local information in boxes 15-20.) Finally, in the state income box (Box 16), make sure you input the amount of income that should be reported to New Jersey on that W2. Let us know if that gets your income carried over.
@msliming
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