Payment to efile

Forum|Forum|3 years ago
January 24, 2023
1 reply
18 views

Turbo Tax will not bring me online to pay for my RI state e file return

HeatherPLO

Level 14

Please elaborate on the error you receive when trying to pay for the RI state return. Is it a blank screen, or an error message? Is the screen "stuck"?Please respond here in the thread for further assistance.

@shirlandron

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

shirlandronAuthor

Level 4

I get 2 different responses. 1. A blank screen

2. Screen says payment did not go through click continue to try again but nothing happens.

SForrestLO

Level 11

Please see this help article on troubleshooting.
Troubleshoot blank screens, missing buttons, or missing images.

It is possible the forms are not yet available. Please see this Turbo Tax FAQ on State forms availability for personal use.
State forms availability table for TurboTax individual (personal) tax products.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"