Paying for State tax efiling

Forum|Forum|6 years ago
February 28, 2020
4 replies
16 views

I completely prepared my 2019 taxes on Turbotax Home and Business purchased from Sams.

I have tried and Turbo Tax customer have tried to enter the screen to input credit card information to pay

19.99 for state efile. I can input billing information on the screen but it does not advance any further to input the credit card information. Again I have worked with two different people from Turbotax customer service and neither one could help me figure it out.

TurboTax Home & Biz Windows

ReginaM

Level 12

There are a couple of things that you can try to get past the snag,

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ronrosss

Level 2

I'm trying to pay for my state tax efiling. I've used two agents to figure this out to no avail.

ronrosss

Level 2

Apparently I have to change my intuit password but nothing I have tried will work. I worked with a TurboTax rep for over an hour on the phone and all that accomplished was getting myself locked out for trying to change my password too many times