Paid State e-filing fee but Desktop product is asking for new payment

R30066 · Feb 25, 2025 6:54:00 PM

<P>Completed Desktop Federal and Georgia State tax returns, proceeded to e-file both. Paid TurboTax's State e-filing fee, tried to print receipt but received an error message about Adobe PDF and was kicked out of TurboTax. Now Desktop product wants to charge another Georgia State filing fee. I have the email receipt for the initial payment, how can I get this into Desktop product to complete filing?</P>