It depends.
New York requires you to e-file if you meet all three of the following requirements:
- You use software to prepare your return
- Your software allows you to electronically file your return
- You have internet access
Since you are receiving a message that your New York return has a form that cannot be electronically filed, you cannot electronically file your New York return (thereby not meeting #2 above). Therefore, you do not meet all 3 requirements mentioned on the New York Department of Taxation website. See the following link:
NY Electronic filing requirement
You can try to use the New York website to e-file if you meet their requirements as listed on the link above.
Otherwise, you can mail your returns in. Please see the link below for mailing address.
New York mailing address
It is also possible that you simply have a tax form that has not been released for electronic filing yet. Please see the attached link for the release dates for the New York forms to determine if this is potentially why you are unable to electronically file yet. If this is the case, you may just need to wait a few more days to file.
New York Form release schedule
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