Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
dcs72
Level 1

Kentucky e-file has been rejected twice even though TurboTax found no errors.

My Kentucky e-file has been rejected twice even though TurboTax found no errors. I updated after first rejection and my tax bill doubled! What gives ! help?

I got this message from TurboTax: (I filed the second time on Feb 26 after update.)

 

 
What happened
 
KY_ITC PersonalTaxCredit_Error Hold - Your tax return is on hold pending ongoing updates to calculations for Kentucky Schedule ITC, Individual Tax Credits. Please wait until the fix is complete which is expected to be done by February 25th, 2021.
6 Replies
grevlett
Returning Member

Kentucky e-file has been rejected twice even though TurboTax found no errors.

I got the same message, but found no indication on Kentucky Department of Revenue that the ITC credit is being updated.   TurboTax needs to provide the rejection code, but the message doesn't provide it.

mdluk1
Returning Member

Kentucky e-file has been rejected twice even though TurboTax found no errors.

I got the same error twice. TurboTax not very helpful. Will probably end up mailing it in.

mdluk1
Returning Member

Kentucky e-file has been rejected twice even though TurboTax found no errors.

Anyone get this fixed?

grevlett
Returning Member

Kentucky e-file has been rejected twice even though TurboTax found no errors.

No and no help from TurboTax.   We need to know the rejection code.  But it’s not provided by TurboTax.

mdluk1
Returning Member

Kentucky e-file has been rejected twice even though TurboTax found no errors.

Retried it today and mine was accepted.

dcs72
Level 1

Kentucky e-file has been rejected twice even though TurboTax found no errors.

Success! Kentucky state e-file now accepted on 3rd try.

Privacy Settings
v