It wont let me efile my state taxes

[kstockwell]

thanks, so we just wait for updates.  my VT return was rejected for TT error when i first filed and said i needed to wait for the update.  TT said the update would be that day March 4th- so it's taking longer; good to know

I'm fine waiting- federal is done, that's the big one

[storm8858]

yes I saw this and have been getting the emails have followed all things they have told me and I am still unable to e-file my NY return say need to select a federal file which has already been accepted.  Won't go any place has been reviewed multiple times no errors just won't let me file.  Software program is flawed somewhere

[Trilepton]

I'm having exactly the same problem as "Storm...". Federal return was e-filed and accepted yesterday. It is listed by TTax as "accepted". CA return has been checked repeatedly with no errors. But TTax refuses to e-file CA return today, sending me back one screen to click "federal" as well as "state" for e-filing. This is impossible because "federal" can't be clicked,  as it already has been e-filed/accepted. Clearly this is a bug -- probably an elementary one. Please prioritize fixing it!

[DaraLO]

@Trilepton This is a known issue that we are working diligently to resolve. Please go here to receive email notifications when any updates related to this issue become available.

Reference:  Why am I not able to e-file my state return after filing my Federal return?

[etr999]

I have no errors. When I get to the point where TT wants me to make the $25 e-file payment for the state return it does not respond. I called support and was on the phone for more than n hour. I cleared the cache, tried a different browser=, shut down the program and computer, made sure I had the latest updates, change the screen size. No luck. They said they had a number of similar complaints and still have no idea what the problem is. There was no follow-up on there part. Extremely bad service from the tech side of TT. All I got Was "sorry, you will have to file by mail." When I asked if they would refund my TT purchase because I wanted a program that would e-file both federal and state they said no. 

 I will recommend that people look elsewhere next year.

[boomtown]

Same. I reported the correct AGI but it was rejected, so then I put in 0 for the AGI and tried just Federal - accepted.

Now, starting right after that and continuing over 15 days later, it still shows the federal is not e-filed (shows rejected: return reviewed). I can try to file only state but it says "This return cannot be e-filed before your federal return has been e-filed"

BUT if I try to file federal + state it does the transmission process, and then gives an error that says:

"Transmission failed: The submission is a duplicate of one that was previously received.. Please contact customer support"

[xmasbaby0]

@boomtown Contact customer support during business hours Monday-Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax