When I go to state and say start my New York State return,
It says please wait then it goes to a page that says download and install. Then it says my software is up to date and when I click on Start state, it takes me back to the same please wait and then download and install. I never get to a state return.
Help, I am running out of time.
See if these 2 support articles help
And can't install state, state looping