It will not let me buy a state return. I bought turbotax for federal and I'm done now i need to buy ny and vt state taxes.

[Crozier19]

When I go to state and say start my New York State return,

It says please wait then it goes to a page that says download and install. Then it says my software is up to date and when I click on Start state, it takes me back to the same please wait and then download and install.  I never get to a state return.

Help, I am running out of time.

[VolvoGirl]

See if these 2 support articles help

https://ttlc.intuit.com/community/tax-topics/help/there-is-an-update-available-for-your-version-of-t...

And can't install state, state looping

https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...