issues with my state tax return

[trostlechet]

I prepared and submitted my Pennsylvania state taxes through Turbotax.  I received a letter from Pennsylvania Department of Revenue stating that I owed $767.65.  This inclued $61.80 in penalties and $29.85 in Interest.  I am confused as I completed my taxes through Turbotax.

[NCperson]

@trostlechet did the letter specify the exact reason for the additional tax? 

if the State have record of an income item that you did not post on your federal or state tax return, that could be the reason.  Hard to tell without additional detail.

Turbo Tax guarentees their software produces the right result; however, what they do no guarentee is that you entered the form without error.  If the form is not entered correctly, the output will also be incorrect - TT says "not my problem!". 

[VolvoGirl]

Did you have a tax due on your return that you didn’t pay?  Check the printout or PDF of your return; look for the state cover sheet with the Turbotax logo.  If you owed tax, it will show the payment information and how/when you decided to pay.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.

Your only proof of payment is your bank statement or credit card showing the payment coming out.  Turbo Tax only passes your bank account number to the IRS or state for them to take it out of your account.  (Most states do not let you pay by Direct Debit so you have to mail in a check or go directly to the state's website to pay).  And some banks use different routing numbers for deposits and payments.  Double check the number you entered with your bank.