Skip to main content
Level 2
February 29, 2020
Question

IP PIN

  • February 29, 2020
  • 2 replies
  • 0 views

TurboTax Deluxe allows for a 5 digit IP PIN.  Mine is 6 digit.  How do I overcome this?  Thanks.

    2 replies

    DoninGA
    Level 15
    Level 15
    February 29, 2020

    To enter a 6 digit IP PIN

    • Click on Federal Taxes (Personal using Home and Business)
    • Click on Other Tax Situations
    • Scroll down to Other Return Info
    • On Identity Protection PIN, click the start button

    Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

    Level 2
    July 14, 2020

    My IP PIN is 6 digits    Turbo can only put 5 digits only  therefore my e-file keeps getting rejected.   Anyone please help with reply here or call me direct [phone number removed]

    DoninGA
    Level 15
    Level 15
    July 14, 2020

    @najone wrote:

    My IP PIN is 6 digits    Turbo can only put 5 digits only  therefore my e-file keeps getting rejected.   Anyone please help with reply here or call me direct [phone number removed]


    To enter a 6 digit IP PIN

    • Click on Federal Taxes (Personal using Home and Business)
    • Click on Other Tax Situations
    • Scroll down to Other Return Info
    • On Identity Protection PIN, click the start button

    Or enter ip pin in the Search box located in the upper right of the program screen. Click on Jump to ip pin

    Level 2
    March 26, 2020

    The IP PIN number issued to me has 6-digits. I need to change the IP PIN number to 5-digits to complete the

    2019 federal income ta return.

    Level 15
    March 26, 2020

    Please follow the directions below to remove the option to enter a six-digit IP PIn:

    1. Open your return if you don't already have it open.
    2. Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
    3. On the Identity Protection PIN screen, answer No to remove your IP PIN option.
    4. Select Continue.

    The five-digit number that you have is your self-select pin rather than an (identity protection) IP PIN. Please view this TurboTax FAQ for more information.

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    Level 2
    April 15, 2022

    This was the best and most accurate advice I found.  And, it worked.  Thank you