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Level 1
July 1, 2020
Question

Im not able to ope file

  • July 1, 2020
  • 2 replies
  • 31 views
No text available

    2 replies

    GiseleD
    Level 14
    July 1, 2020

    Please click here to troubleshoot printing/downloading issues.

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    VolvoGirl
    Level 15
    July 1, 2020

    What are you downloading and trying to open?  Did you use the Online version?  Are you trying to switch to the Desktop program?

     

    Do you want a copy of your online return?  

    What file did you download?  Was it a .tax or .pdf or .txt file?  If it downloads as a .txt file, try changing the .txt to .pdf or use a different browser to download it.  It doesn't like Microsoft Edge so use something else like Chrome or Firefox.

     

    How to get a copy after filing

    https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-get-a-copy-of-a-return-i-filed-this-year-in-turbotax-online/00/25932