I just can't get past this error trying to e-file in Illinois. I have tried 3 times, tripled checked we have the correct DL#. I called the IDOR and the DL# they have on file is the one I entered.
How can I get around this issue?
You'll need to sign in or create an account to connect with an expert.
IL is pretty picky about the DL information. If you have checked and re-checked ---and made sure you are entering a valid IL drivers license and did not mix up the issue and expiration dates with each other (an easy mistake to make) then if it were me, I would give it up and just mail the state return to IL. (I also live in IL).
I ended up mailing it in (USPS).
90 minutes on the phone (45 minutes with each), Turbo Tax said it was Illinois, Illinois said it was Turbo Tax. Not a pleasant experience...
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
h90psalms
New Member
Gary Smith
Returning Member
hillary-b-vazquez
New Member
tiberius61
New Member
tiberius61
New Member