Illinois $25 State Fee says Rejected but my credit card was billed 2x

[ccw007]

Upon filing my fed and state (ILLinois) taxes it asked me my credit card info.  Upon entering send (and double checking my entries) I was told that my payment was not accepted.  However from my CCARD immediate notification it stated my card was charged$25.  Upon doing the process all over again Illinois payment was rejected but my credit card was charged again!!!!

Any thoughts?

[xmasbaby0]

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”