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Maybe there are some unnecessary prefixes, or suffixes with that number.
Which state?
Perhaps someone who has that state too, will know of any issues with the number
________________________
Probably a talk to Customer Support would help:
What is the TurboTax phone number? (intuit.com)
Other options:
You didn't take a photo did you?
If you did, or if you uploaded a PDF file.....DON'T
Delete the W-2 and enter all of it's data manually .
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